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Apart from e-mail, we contacted the IceLotto worker through live chat. Live chat is much faster than communication through e-mail — we received an answer to our question instantly.
The design of the internet website IceLotto may be simple, but the overall impression made by the website is pleasant.
The uncluttered but simple and small but solid selection of great online lottery games make it attractive for players who just want to win the biggest jackpots in the world.
Good selection of syndications make up for the somewhat rather pricey tickets available. Not a bad site to play not but not the best.
I like the fact that I can get physical tickets on this site…. The app is good also and but a few glitches pop up every now and then. Overall not a bad site and app.
IceLotto charges a fairly steep price for their services and then you expect great service. As you can imagine I was very disappointed to say that this was not the case and every customer service encounter I have had has been bad.
I purchased tickets from Icelotto three times. An agent contacted me personally and immediately contacted me notifying about the winning, guided me on the withdrawal process and helped me to get my prize just within 2 days.
Some of these lotteries have several prizes per draw —for example, Euromillions has 13 prizes, meaning that your chances of winning are increased.
The IceLotto website is clean, and intuitive. There are two features that we particularly appreciate at IceLotto.
The higher is their score the higher is their VIP status and correspondingly the higher are the provided discounts and repayments. After asking IceLotto support team a question we received the answer immediately.
So the site provides really fast responses. Although we have found several minor negative feedbacks IceLotto creates an impression of a trustworthy service.
IceLotto is also very popular the Russian-speaking countries, find the review here: IceLotto review.
We hope IceLotto review summary will help you to make a right choice. Not Tested. More Info About the Lottery Agent. View All.
Close Send. Compare with the top agent. Oz Lotto. Canada Lotto 6 I hope I will have the luck he got…. I played with Ice Lotto in the last 4 months and really enjoyed.
I wrote to support icelotto. I tried to call them by tel. How can I refund my money and stop them to do such things in future?
I need a help. Good morning Nick. I cancelled my credit card. The people who work harass you, calling non stop, asking you to buy more tickets. What made me more suspicious is when the man who often n calls encouraged me to buy a ticket for When he sent me an email, I received an email from hotmail, warning me that the email failed the fraud detecting test.
Something strange happened ,the next day I found I had a ticket that I did not buy, but my credit card was used. So, I called the bank to cancel the credit card.
I personally think it is a scam. There is something that we do not know. We buy group tickets, you do not know the people you are playing with.
But how do we know if we have won? People, watch out, be careful! I am very disappointed with what is going on in the world today. This Ice lotto is a load of hog wash….
I want this money put back into my account before i contact the authorities. I am giving them 24 hours to respond to me and then i will be seeking legal action……..
Purchased tickets to the EuroMillions with them for some time now, recently made a nice winning. Eventhough I rejected the offers I got from the account managers for some times — after I made a winning I decided to take on one of the offers which is not too bad — it keeps me every week with the highest jackpot lottery with both syndicate tickets as well as full ones.
Anyway — ask all the questions that would ease your mind about them, and good luck. I joined icelotto.
They gave me a password to sign in with but it does not work. Found them online and bought a ticket. A rep called me two days later and got me into buying a pacakge.
Very happy with their service and the fact that you can see online the actual ticket. So far- excellent! I must confirm the same experience with them.
I missed a phone call from an international number, I am in Australia. I claimed a free ticket I won on a survey website and all seemed legitimate.
I rang the number back, it was ice lotto and when I explained I had a missed call they told me I had the wrong number and hung up on me.
I have used icelotto. Due to their recent aggressive cold calling tactics I will not anymore. They do not take no for an answer and use psychological ploys to pressure you into buying.
I had to hang up on them several times. They even tell you that you get guaranteed winnings if you join the VIP membership which of course is impossible.
I was shocked with this. Fortunately I have a pre-set limit on my card, and this was declined. I agree with you and I concern the dirty practice of their managers to use customers cards without permission to be the ROBBERY and it is necessary to tell about this to other people on different forums!!!
I was scammed by IceLotto. They made 2 unauthorized credit card charges and they cannot be reached. After a week of calling and mailing, no reply whatsoever, If they were a legit company they would respond to my emails or return my many calls.
I have now filed a complaint with the authorities because charging a credit card without authorization is fraudulent. The truis that is the same kind of service that the other good sites, the only diference is that the service is better trough phone than online , I couldnt by online what I wanted but the girl in the phone was nice and patience.
I will give them a chance. At the beginning i thought it is a scam, so I did not want to pay. But then i bought a ticket online on the site and got a login to their system.
I saw the actual ticket I bought and it was great. Then a sales person called me and offered me an interesting offer of a personal ticket and a group ticket.
It was at a great price and i did a subscription for 6 months. I logged to the site and saw all my tickets bought, so I can say that i trust them.
They have great offers and now all that i need to get is to win. Good luck to everyone else…. I purchased the free ticket before going to bed late one night, an hour later 1.
I blasted him and sent nasty email, have not heard from them since. I prefer to purchase over the phone with an agent from European Lottery Guild. I love this website and have been playing for a year now, they are great!
I recommend this website. I also checked them on McAfee siteadvisor and so good reviews. Therefore, I recommend icelotto.
Afterwards, I have bought a ticket to the PowerBall. Their login page was down so I could not login and see the ticket, but after 1 day it went back up and I had the copy of the ticket.
They update me if they have an system upgrade so i can expect a problem. It seems they are honest and that I can trust them. I also check reviews on them and found good review in various sites.
Therefore, I recommend on their service. I had a totally opposite result from them. I received a phone call from Ice Lotto last week asking if I was interesting in buying tickets in the 2 Billion Dollar Lottery they were doing.
The person on the other end would not accept my answer and continued with his sales pitch. That was 7 days ago.
I have constantly tried to have my money returned but so far no satisfaction. They ignore phone messages, they close what they call ticket complaints without reply.
All I wanted was my money back and they are not replying. Has anyone else had this problem? I have exactly the same problem. Cannot get my money from them.
It does not reflect in my IceLotto account anymore, but is still not in my personal account after more than a month!!! I made it very clear to the consultant that I can NOT afford to spend any money, after which he transferred me to his manager.
I explained my position to him, and reminded him that it is my prerogative to partake in any special offers at MY OWN discression, and again that I can NOT afford to buy tickets now.
He offered to charge my account with bonus money from their side, which I understood as similar to a casino extending credit to a player. I said if that is what he wanted to do it was fine, but I can NOT afford any money to be deducted from my credit card.
As soon as he charged the account, I heard a message coming through on ny phone. This is unacceptable, and I will pursue the matter further. All of the consultants or managers I spoke with had European accents, but possibly using language barrier as an excuse for misinterpreting instructions is equally unacceptable.
Hopefully I will get my money back, or I will make it my mission to expose them as fraudsters. YES, I had exactly the same problem. I got an e-mail thanking me for purchasing over 1, GBP of lottery tickets.
I blame myself for answering their phone call. Had same problem — ice lotto scam thousand people — I complaint with my police and try to contact with everybody having lost money to do same me and hope to destroy this stolen people Ice lotto scam..
Scam must be destroyed. I tried to purchase one ticket recently and when the page returned a not available message I tapped the send button 8 times and closed off I thought without any luck in the end.
I was horrified though that all the purchases did go through without receipts at the time or tickets. Not happy at all with the system.
Am waiting for a response from a representative. Yes, I played Powerball once I got to the payment page it read page not available I tried 4 times got the same result, then found that I had been charged 4 times.
I contacted ice lotto they sent a support ticket, but have not refunded my card they have not responded I left a msg they have not replied.
Yes, I have the same problem, they keep taking money from me and play the lottery without my go ahead, and also they say money is back after I complain and till now still no refund.
Good morning my friend, I have faced the same problem last month. After verification, they paid the same amount. Rate IceLotto. Roll over stars and click to rate.
You may use these HTML tags and attributes:. Do you want to notify IceLotto. Icelotto is an online lotto service, offering 12 biggest world lotteries.
I denied and even stopped attending his calls. All this done without my permission. If you go through the positive reviews carefully, you could easily make out that most of them are made by ice lotto itself.
Also you could see that they never replied to issues with usage of cards without permission! Its clear that they are doing things wrong. I have already filed a complaint to the authorities in india.
Website Not at all trust worthy. Please dont share any personal information with them. Update 6th june No one contacted me from ice lotto. The whole reply from icelotto is a lie.
There has been no calls made by them regarding this issue. I got an email asking me to approve that i do not have any issue in usage of my card by them without my permission!
How could someone say that?? Guys, please do not trust them! Its a warning. I bought 5 lines for the Mega millions draw that cost The agent was professional and polite, but in the end I decided not to participate in the group draw.
They didn't charge my credit card at all! It is good to know they are honest and trustful website. I had a good experience! Usually I am not a fan of lottery websites, but icelotto is a good website and I'm enjoying its service.